The phones
never stop.
CALLS WAITING · 12
What if every patient got
the right answer, instantly?
DALEEL
دليل
AI patient services for polyclinics and hospitals
01 / 09Front door
Patient front door
One front door.
Every patient.
Chat, appointments and home care in one place, in Arabic or English.
02 / 09Live availability
Live availability
Knows your
real roster.
To the minute.
Who is in the clinic now, when each shift ends and who comes next, read straight from your duty schedule.
TODAY · SUNDAY 19 OCT13:42:05
LH
Dr. Layla Haddad
Pediatrics
In clinic now
until 4:00 PM
SA
Dr. Sara Al-Amin
General Practice
In clinic now
until 8:00 PM
ON
Dr. Omar Nasser
Cardiology
Next shift
4:30 PM · in 2 h 48 m
KF
Dr. Karim Fawzi
Dermatology
03 / 09Smart answers
Smart answers
Any day. Any hour.
Always a next step.
It follows the whole conversation. When a doctor is off, it offers the nearest duty and who is in the clinic now.
Any day & hourFollows the conversationNearest dutyWho is in now
04 / 09Symptom routing
Symptom routing
Symptom in.
Right specialty out.
Never diagnoses. Never guesses.
Pediatrics · Dr. Layla Haddad
Specialty for the symptom, on duty now
UNTIL 4:00 PM
General Practice · Dr. Sara Al-Amin
Also available now
UNTIL 8:00 PM
Your emergency line · on every symptom reply
In an emergency, or if you are unsure, call 997 immediately.
05 / 09Appointments
Appointments
Real free times.
Booked in the app.
Times come from each doctor's real shifts and your booking rules. The time is held until reception confirms.
A named doctor, or any available doctor
Laser sessions booked by area
Your rules: visit length, limits per shift, days ahead
06 / 09Reception board
Reception board
Every booking. One board.
New booking · Pediatrics
Telegram alert · Mon 10:40 AM · from the app
07 / 09Home care
Home care
Home visits,
booked in seconds.
Doctor home visit
ServiceDoctor visit · Pediatrics
LocationPinned on the map ✓
AreaAl-Nakheel · inside the city
CostSAR 150by area
Preferred timeToday · Evening
Send request
Request received ✓
New home-care request
Sent to your home-care team · just now
08 / 09Scheduling engine
Scheduling engine
One schedule.
Every rule.
ShiftsTemplatesFixed teamsRotationsLeave
Named shifts with exact start and end times.
Rotating doctors get date-range assignments.
Leave overrides the schedule for exact dates.
Every answer and every free time reads this schedule.
09 / 09Safeguards
Safeguards
Safe by design.
A correctness check every morning, before the clinic opens.
Your emergency line on every symptom reply.
Exact shift times only, never a minute past a shift's end.
A booking shows as made only once it is truly saved.
Two-step staff login. Analytics never store conversations.
Proven in a live multi-specialty polyclinic
0–50%
fewer calls to the call center
As reported by the polyclinic's call center after launch
DALEEL
Your clinic, always answering.
Now open for subscription
Polyclinics·Hospitals·Medical centers·Arabic & English
by Marsadia · marsadia.com